GUPSHUP LAUNCHES WHATSAPP-BASED COMMERCE SOLUTION TO ENABLE MOBILE STOREFRONTS FOR ALL BUSINESSES22/12/2021
Aims to create WhatsApp-based storefronts for thousands of businesses in 2022
SAN FRANCISCO, Dec 21 (Bernama-BUSINESS WIRE) -- Gupshup, the leader in conversational messaging, today announced the launch of a WhatsApp-based commerce solution that can enable any business to create a digital “storefront” on WhatsApp. Businesses can enable conversational journeys across every stage of the buying process: pre-purchase, purchase, and post-purchase. Based on WhatsApp’s recently launched commerce capability, Gupshup can help a business manage the complete buying experience on WhatsApp. With more than two billion active monthly users in 180 countries using WhatsApp, it is the ideal conversational commerce platform for businesses. This full-featured commerce solution also leverages Gupshup's recently launched 1-Click Bill Pay feature, which enables businesses to collect payments via WhatsApp and other messaging apps. With Gupshup’s WhatsApp-based commerce solution, a business can create a product catalog on WhatsApp, converse with customers via AI-powered chatbots for product discovery, guide them through checkout and payment, and support them 24/7 with chatbots and live agents. New interactive elements such as multi-product messages make it simpler for businesses to showcase their offerings through the store’s catalog. This enables businesses to present their offerings through structured experience with images and organized product details. Customers can also add preferred items to their carts on WhatsApp, interact with the businesses in real time, and make payment through Gupshup’s recently launched 1-Click Bill Pay link, all without leaving the chat window. Many businesses already leverage WhatsApp for pre-purchase and post-purchase journeys, and with the newly available Commerce features, they can now manage the entire buying journey for customers on the world’s most popular messaging app. A few interesting facts about WhatsApp for Business¹:
“As one of the earliest Solution Provider partners of WhatsApp, we have already helped thousands of businesses across the world go live on WhatsApp Business. Our knowledgeable sales and solutions teams, along with a network of global partners, help businesses accelerate their digital transformation,” explained Ravi Sundararajan, COO, Gupshup. “We are seeing strong demand for the new Commerce features, and the early results for businesses are promising. This is certainly going to revolutionize the way businesses conduct e-commerce.” Explore Gupshup’s WhatsApp-based Commerce Solution http://mrem.bernama.com/viewsm.php?idm=42009 KUALA LUMPUR, Dec 15 -- Uniphore, the leader in Conversational Automation, announced it has joined Cisco SolutionsPlus, an industry-leading partner program that helps enterprise buyers design and implement complete end-to-end customer solutions.
“Cisco has been delivering solutions for enterprise business challenges for decades and we’re really pleased to be part of their ecosystem,” said Chief Executive Officer and Co-founder of Uniphore, Umesh Sachdev. “Being a part of Cisco’s SolutionsPlus Program further validates the value our conversational automation platform brings to businesses in a wide range of industries. We are thrilled to continue working closely with Cisco, a partner, supporter, and recent investor.” Through Cisco’s SolutionsPlus Program, Cisco’s customers and channel partners can purchase Uniphore’s conversational automation products to enable more efficient, frictionless and secure conversations between customer service agents and customers. For Cisco partners, this means they can resell and upsell, bringing additional customer experience innovation and value to their customers, according to a statement. In addition to joining Cisco’s SolutionsPlus Program, the companies continue their work on developing new capabilities in AI, conversational automation, and real-time call and sentiment analysis. These types of advances are transforming customer experience across contact centres for global enterprises. Cisco Investments participated in Uniphore’s Series D round in March 2021. The investment supports the development of new capabilities in AI, conversational automation, and real-time call and sentiment analysis. -- BERNAMA KUALA LUMPUR, Dec 16 (Bernama) -- LitePoint, a leading provider of wireless test solutions has announced collaboration with leading chipset maker MediaTek to deliver turnkey design validation test solutions for MediaTek’s Wi-Fi 6/6E Filogic chips.
The collaboration will enable MediaTek customers to simplify and speed test results for this new family of high-performance connectivity chipsets. Wi-Fi 6/6E provides breakthrough connectivity experiences delivering multigigabit, low latency Wi-Fi and reliable connectivity for applications like streaming, gaming, AR/VR and more. “LitePoint continues to drive innovation in test solutions for Wi-Fi products and we are pleased to be working with MediaTek to enable their customers to bring Wi-Fi 6/6E devices to market,” said Anna Smith, Vice President Worldwide Sales, LitePoint in a statement. “IQfact+ and IQxel offer MediaTek’s customer base a complete and easy-to-use testing platform for rapid design validation.” Meanwhile, Alan Hsu, MediaTek Corporate Vice President & General Manager, Intelligent Connectivity, said: “MediaTek’s Filogic family delivers fast, reliable and always-on connected solutions to give consumers a smooth, fast and interactive connected experience with incredible video quality.” Through this strategic collaboration, LitePoint worked with MediaTek to create a version of LitePoint IQfact+ test automation software that enables MediaTek customers to test their Wi-Fi 6/6E designs with a complete and easy to use test flow. IQfact+ software works with the LitePoint IQxel family of test systems to provide MediaTek customers with chipset-specific test development software that enables rapid design validation through volume manufacturing with minimal engineering effort. -- BERNAMA |
Archives
October 2023
Categories |